7:30 a.m

Registration and Breakfast with Exhibitors

8:30 a.m. 

Opening Remarks

Maria Durdan, Golden Horseshoe Chapter President of CCI

Stephanie Sutherland and Tania Krysa, Conference Co-Chairs

Maria Durdan, SimpsonWigle, Partner Sponsor

8:45 am – 9:30 am

Bring It On…Strategies for Resilience & Teamwork 

The presentation will create awareness about our default response patterns and how we can learn to ‘Shift Perspective’ to lead us to more positive and productive interactions with the people we engage with every day, from the front lines to the boardroom. Meg will offer a lighthearted look at how shifting demographics are impacting inter-personal dynamics in society at large. Understanding generational differences helps us create an atmosphere where we can communicate more effectively.

Keynote Speaker: Meg Soper

Sponsored by:

9:30 am – 10:00 am

Break with Exhibitors – Draw Prize

10:00 am – 10:45 am

Would Mr. Rogers be Proud of Your Neighbourhood?   Working Cooperatively as a Community

It is rare to be able to choose your neighbours, but we can choose how to treat our neighbours.  In this session, we will be focusing on the importance of good communications to maintain the mental health of a Condo community.  A mental health expert will give tips on how to deal with difficult people and how to be respectful of your neighbours during times of potential conflict.  A Property Manager and a Legal Expert will discuss how to use the Condo act to take the "personal decisions" out of the equation, while still delivering a personal message to the members of your Condo.  

Moderator: Will MacKay, CIBC


10:45 am – 11:30 am

Who Can You Turn To?  Partnering with Community Resources

More and more Ontarians have been choosing to live in Condos.  As the Condo industry has grown, so too has the number of community resources available to assist Condos with their day-to-day operations, health, and governance.  Within our panel, an officer will discuss how to engage with law enforcement or by-law officers when needed.  A property manager will talk about resources related to running a Condo, and a mental health expert will highlight some of the mental health resources available in your communities.

Moderator: Patrick Greco, Shibley Righton LLP


Sponsored by:

11:30 am – 1:00 pm

Lunch with Exhibitors – Draw Prize

1:00 pm – 1:45 pm

Meetings, Emails or Social Media – which Communication tools work and when?  Communication & The Community

Life in a Condo can go sideways when communications fall apart.  This session will cover the practices for communications, including when to communicate, what information, how to deliver the news, and various types of media that are available for your use.  On this panel, a Property Manager and a Board member offer up guidelines and tips for effective communications.  An Engineer will discuss how to communicate before and during a construction project.

Moderator: Bianca Stella, Simpson-Wigle


Sponsored by:

1:45 pm – 2:30 pm

Polish Your Crystal Ball – How to anticipate transition and steps to succeed.  Navigating Transitions in Your Community

Condo communities are in a constant state of transition.  Board Members, Property Managers, and Service Contractors often change frequently.  Our panel consists of two Property Managers and two Board Members who will talk about the challenges associated with transitions and  offer up some lessons that they have learned in the process.  This session will be a working session where we will engage in roundtable discussions so that we may all share our experiences and seek to improve.

Moderator: Marc Bhalla, Elia Associates


2:30 pm – 3:00 pm

Break with Exhibitors – Draw Prize

3:00 pm – 4:00 pm

Law & Order GHC

Join the expert legal panel as they navigate through the most recent condominium law cases decided by the courts and Condominium Authority Tribunal. This will be an engaging session wherein the panel of experts will review and debate the consequences of the newest court and tribunal cases, offer their interpretations of the impact on condominiums and provide you with practical applications of the cases.   

Moderator: Robert Mullin


Sponsored by:

4:00 pm

Closing Remarks / Draw Prizes

4:30 pm Post Reception (Courtyard Marriott attached to convention centre)


To register, you can use our secure online server or simply download our printable Registration Form (PDF), and mail or fax your completed Registration to the address indicated on the form.

Online Registration Member: $49.99
Non-Member: $250.00
Student: $30.00
(All limited license holders working towards obtaining their general license)
Register by Mail/Fax
By attending the GHC conference you’re supporting local mental health programs.
A portion of the conference proceeds will go to Indwell

© 2023 Golden Horseshoe Chapter of the Canadian Condominium Institute
Box 37, Burlington, ON Canada L7R 3X8
Tel. 905-631-0124 or 1-844-631-0124 Email